Here’s the thing about nonprofit email newsletters: they’re either working quietly behind the scenes to build real relationships with your supporters, or they’re gathering dust in the “Promotions” tab where good intentions go to die.
Look, we’ve seen it happen too many times. Organizations send a flurry of emails during their annual campaign, then vanish for months. When they finally resurface, half their list can’t remember who they are. But it doesn’t have to be this way. In this post, we’ll walk through 25 practical strategies to turn your email program into a relationship-building engine that actually moves the needle on donor engagement and retention.
The Real Challenges We See Daily
Before we jump into solutions, let’s acknowledge some common struggles we encounter with nonprofit leaders.
The Inconsistency Trap. Three emails in one week during your annual campaign, then radio silence for five months. When you finally resurface, half your list has forgotten who you are, and open rates have tanked to single digits.
The Data Disaster. A major donor makes a $5,000 gift, but because your email platform and CRM don’t talk to each other, they receive the same generic “thanks for your $25!” message as first-time donors. The embarrassment is real, and so is the damage to donor trust.
The One-Size-Fits-All Problem. You’re sending the same volunteer recruitment email to both your 80-year-old major donors and your college-age event attendees. The result? Neither group engages because the message resonates with neither.
The Mobile Blindspot. Designing beautiful desktop emails that look completely broken on phones, where 53% of your supporters are actually reading them (NP Tech for Good).
These aren’t hypothetical scenarios. These are actual situations that drive nonprofits to finally prioritize their email strategy.
Building Your Email Foundation
1. Start with list hygiene
Before sending another email, audit your subscriber list for inactive contacts. Identify anyone who hasn’t opened an email in the last six months and segment them separately. A clean list improves deliverability and open rates significantly.
2. Implement re-engagement campaigns
Don’t just delete inactive subscribers. Try to win them back first with your most compelling content or a creative hook. Think exclusive behind-the-scenes content, staff spotlights, or even office pet photos (yes, really). If they still don’t engage after two or three attempts, remove them permanently.
Protip: Consider alternative communication channels for re-engagement. Text messaging, social media DMs, or even a third-party survey can reignite interest with dormant supporters without relying solely on email.
3. Commit to consistent communication
The single biggest mistake nonprofits make? Sending emails too infrequently. Spacing emails weeks or months apart causes subscribers to forget about your organization entirely. Instead, commit to a sustainable schedule, whether weekly, bi-weekly, or monthly, and stick to it relentlessly. Your regular communication “warms up” your list before major fundraising asks.
4. Grow your list strategically
A healthy email list is a growing email list. Test multiple list-building tactics across your digital ecosystem:
- newsletter signup pop-ups on your website,
- embedded opt-in forms in sidebars and footers,
- social media promotions directing followers to subscribe,
- event check-ins and giveaways,
- peer-to-peer fundraising campaign sign-ups,
- targeted social and Google ads.
Each channel attracts slightly different supporters, diversifying your reach.
5. Use lead magnets to attract quality subscribers
Offer something valuable in exchange for email addresses. A downloadable fact sheet, annual report, research guide, or exclusive resource related to your mission ensures you’re attracting genuinely interested supporters, not just random email addresses.
Segmentation and Personalization Strategy
6. Segment ruthlessly
Donors have wildly different interests, giving capacity, and engagement history. Divide your list by donation frequency, donation amount, program interest, volunteer participation, event attendance, or any other meaningful attribute. This allows you to send truly relevant content rather than one-size-fits-all blasts that alienate significant portions of your audience.
7. Personalize beyond the first name
Yes, address donors by their first name. But go deeper. Reference their giving history, acknowledge their favorite program area, or mention a specific event they attended. Emails with personalized subject lines achieve 26% higher open rates, and personalized calls-to-action drive conversions up by approximately 202% (Stripo).
8. Create automated journeys based on donor behavior
When your email system integrates with your fundraising database, you unlock powerful automation:
- thank first-time donors with messaging specific to their inaugural gift,
- celebrate milestones (like “Happy two-year giving anniversary!”),
- re-engage lapsed donors with appeals based on their previous giving patterns,
- send impact reports to major donors in their areas of interest,
- remind peer-to-peer fundraisers when they hit 50% of their campaign goal.
This isn’t generic automation. It’s relationship-driven communication at scale.
Protip: Evaluate whether your email service provider and fundraising software integrate seamlessly. Data silos between systems lead to outdated information and missed personalization opportunities. An integrated solution like Funraise eliminates manual data transfers and ensures your automated emails always reflect current donor information.
9. Tailor content based on past behavior
Did someone click your volunteer opportunity link but never sign up? Feature volunteer spotlights and “ways to get involved” in their next email. Did they download your program guide? Send them deeper content on that specific program area. Let behavior guide your messaging.
AI-Powered Email Prompt for Your Newsletter
Ready to supercharge your email newsletter creation? Copy and paste this prompt into your favorite AI tool (ChatGPT, Claude, Gemini, or Perplexity):
I need help creating an email newsletter for my nonprofit organization. Please create:
1. Three compelling subject line options (under 50 characters each)
2. A 200-word email body that tells a donor impact story
3. A clear call-to-action for [SPECIFIC ACTION: e.g., donate, volunteer, attend event]
4. The tone should be [TONE: e.g., warm and personal, urgent and action-oriented, celebratory]
Our organization's mission: [YOUR MISSION STATEMENT]
Target audience: [AUDIENCE SEGMENT: e.g., monthly donors, event attendees, volunteers]
Key message: [MAIN POINT YOU WANT TO COMMUNICATE]
Desired outcome: [WHAT YOU WANT READERS TO DO]
Make it scannable, mobile-friendly, and include one specific impact metric.
While AI tools are incredibly helpful for drafting content, it’s worth considering solutions like Funraise, which have AI functionality built directly into the platform where you’re already working. This provides full context from your donor data and eliminates the need to jump between tools.
Crafting Compelling Email Content
10. Master the subject line
Your subject line is your email’s bouncer. It determines whether someone gets in. Keep it short (four to fifteen characters as a starting point), use time-sensitive language (“today,” “important”), ask questions that demand answers, and test ruthlessly. Never mislead. Deceptive subject lines trigger spam filters and erode trust.
11. Lead with your story, not your ask
Humans are hardwired for narrative. Before requesting a donation, tell a compelling story about someone your organization helped. Make it personal. Make it vivid. Show donors exactly how their money creates impact. For example, “$50 provides school supplies for one child for an entire year.”
12. Keep it scannable and short
Donors are busy. Respect their time by limiting emails to two or three short paragraphs maximum, using bold text to highlight key points, breaking up text with white space, employing a single clean typeface, and sticking to three colors or fewer. Short emails get read. Long emails get deleted.
“Email engagement isn’t about frequency alone. It’s about sending the right message to the right person at the right time with the right context.”
Funraise CEO Justin Wheeler
13. Include one powerful call-to-action
Don’t ask supporters to donate, sign up for a newsletter, read your blog, and attend an event in the same email. Choose one primary goal and lead with it within the first two paragraphs. Make your CTA button impossible to miss.
14. Tell donors exactly what you need
Replace vague language with specificity. Instead of “Support our mission,” say “Fund three weeks of after-school tutoring sessions for underserved teens.” Specificity clarifies impact and motivates action.
15. Create a sense of urgency without manufactured pressure
Reference real deadlines like grant matching periods, campaign end dates, or emergency response windows rather than artificial ones. Genuine urgency converts. Fake urgency erodes trust.
Design and Technical Excellence
16. Optimize ruthlessly for mobile
Approximately 53% of nonprofit email opens occur on mobile devices (NP Tech for Good). If your emails look terrible on phones, you’re losing half your audience. Use responsive design templates, ensure buttons are clickable, test on multiple devices, and keep fonts readable.
17. Use images strategically
High-quality, relevant images evoke emotion and tell stories. But oversized images slow load times and frustrate mobile users. Use images purposefully, pair them with descriptive alt text, and ensure your email conveys its message even if images don’t load.
18. Maintain a consistent template
Every email should reflect your nonprofit’s branding consistently. This builds trust and professionalism. Most email platforms offer customizable templates requiring zero HTML knowledge. If you’re using Funraise, you can start with professionally designed templates and customize them to match your brand (no designer required).
Protip: Create an email content calendar that strategically balances fundraising appeals (perhaps 30-40% of your sends) with impact stories, updates, and engagement-building content (60-70% of sends).
19. Make your footer functional
Your footer isn’t decorative. It’s legally and strategically essential. Include a visible, working unsubscribe link, your nonprofit’s mailing address, social media links, and a preference center where supporters can customize how they receive communications.
20. Keep your reply inbox monitored
When supporters reply to your emails, someone should be responding, whether it’s a team member or an auto-responder. Unanswered emails damage relationships and miss crucial feedback.
Advanced Tactics and Experimentation
21. Increase email frequency and measure results
The conventional wisdom about “over-emailing” is outdated, in our experience. High-quality emails sent with greater frequency keep supporters engaged. If you currently send monthly, test weekly for 30 days and measure open rates, click-through rates, and donations. You might lose a few subscribers, but you’ll likely gain significantly more engagement and revenue.
22. Ask for the next gift sooner
Direct mail fundraising wisdom says space asks months apart. Email flips this logic. Test asking donors for another gift within one to three weeks of their initial donation. Compare giving patterns between donors who receive faster re-asks versus those who don’t. You’ll likely be surprised by the results.
23. Encourage forwarding and sharing
One of the holy grails of email marketing is viral spread through forwarding. Point out why subscribers would want to share your event, volunteer opportunity, or exclusive membership with others. Make sharing effortless by including social share buttons.
24. Don’t make every email a fundraising ask
This is critical. Between strategic fundraising appeals, send content that provides value: impact stories, volunteer spotlights, exclusive behind-the-scenes content, community spotlights, or educational resources related to your mission. The ratio matters. Space your asks appropriately so donors aren’t perpetually surprised by requests.
25. Track meaningful metrics and iterate
Finally, measure what matters. Here’s what you should be monitoring:
| Metric | Current Nonprofit Average | What It Tells You |
|---|---|---|
| Open Rate | 28.59% (Stripo) | Are your subject lines compelling? |
| Click-Through Rate | 3.29% (Stripo) | Is your content engaging enough to drive action? |
| Conversion Rate | Varies by campaign | Are clicks translating to donations/actions? |
| Delivery Rate | Should be 95%+ | Are emails reaching inboxes? |
| Unsubscribe Rate | Should be under 0.5% | Are you losing supporters? |
Use this data to inform your next campaign. A/B test subject lines, send times, content formats, and ask amounts. Let data drive iteration.
The Path Forward: Email as Your Relationship Engine
So here’s what we’ve learned: email engagement converts to donor retention. Donors who receive regular, personalized, relevant email communications are 29% more likely to increase their giving over time (Stripo). Plus, 33% of donors report that email is the tool most likely to inspire them to give, surpassing social media (29%) and websites (17%) (NP Tech for Good). With an average ROI of 4200%, every dollar invested in email marketing returns approximately $42 to your organization (Funraise).
The path forward is clear. Stop treating email as a tactical afterthought and start treating it as a strategic relationship-building engine. Build a clean, growing list. Segment ruthlessly. Personalize authentically. Test relentlessly. Track results obsessively.
And most importantly, remember that behind every email address is a human being who has chosen to hear from your organization. When you honor that choice with meaningful, valuable communication, extraordinary things happen.
Ready to transform your email strategy? Funraise offers both free and premium tiers with integrated email functionality that connects directly to your donor data. No more manual exports, no more data silos, no more generic messaging to your most valuable supporters. You can start for free with no commitments and see firsthand how the right technology turns good intentions into measurable impact.
Because at the end of the day, your mission deserves more than good intentions. It deserves systems that scale, technology that works, and email strategies that actually convert supporters into lifelong advocates.


